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Privacy Policy

Last Updated: February 2026

Know Other Festival values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, engage with our content, purchase tickets, apply as a vendor or volunteer, or otherwise interact with Know Other Festival.

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By using this website, you consent to the practices described in this policy.

1. Information We Collect
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We collect personal information that you voluntarily provide, as well as limited data collected automatically when you interact with our website.

Information you may provide includes:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information for ticket purchases or donations

  • Demographic or identity information you choose to share in applications or forms

  • Accessibility needs or accommodations when voluntarily disclosed

  • Communications sent to us by email or through forms

Information collected automatically may include:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referral sources
     

This data helps us understand how our community engages with the site and improve the experience.

2. How We Use Your Information
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We use collected information to:

  • Process ticket sales, applications, and registrations

  • Communicate festival updates, confirmations, and important notices

  • Share newsletters, announcements, and promotional materials you opt into

  • Improve website functionality and user experience

  • Support accessibility planning and inclusive participation

  • Comply with legal, financial, or regulatory requirements
     

We do not sell personal information to third parties.

3. Email Communications
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If you subscribe to our mailing list, we may send you festival updates, announcements, and community related content. You can unsubscribe at any time using the link provided in our emails or by contacting us directly.

4. Payment Processing
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Payments made through the Know Other Festival website are processed by third party payment processors. We do not store or have access to your full payment card details. These processors maintain their own privacy and security policies.

5. Sharing of Information
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We may share information only when necessary to:

  • Trusted service providers supporting festival operations such as ticketing platforms, email services, and website hosting

  • Legal authorities if required by law or to protect rights, safety, or property

All partners are expected to uphold appropriate privacy and security standards.

6. Accessibility and Sensitive Information
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Know Other Festival recognizes that some information shared may be sensitive in nature, including identity or accessibility needs. Providing this information is always voluntary. When shared, it is used solely to support inclusion, safety, and access and is handled with care and confidentiality.

7. Cookies and Analytics
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Our website may use cookies or similar technologies to enhance functionality and analyze traffic. You can adjust browser settings to refuse cookies, though some site features may not function as intended.

8. Data Security
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We implement reasonable administrative, technical, and physical safeguards to protect your information. While no system is fully secure, we actively work to prevent unauthorized access, disclosure, or misuse.

9. Your Rights and Choices
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You may request to:

  • Access or update your personal information

  • Opt out of communications

  • Request deletion of your data where legally permissible

Requests can be made by contacting us at the email below.

10. Children’s Privacy
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Know Other Festival is intended for adults. We do not knowingly collect personal information from individuals under 18.

11. Changes to This Policy
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We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

12. Contact Us
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If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

Know Other Festival

Email: yinka@knowotherfestival.com
Website: www.knowotherfestival.com

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