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TICKETING
What is the Known Alumni program?
Here's to our family! Known Alumni receive exclusive offers and access to presale tickets before they go on sale to the general public. The best part? Alumni are automatically known, no registration required!
Can I refund my ticket?
Refunds are not available. Transfers are available, email us for assistance.
Can I resell or transfer my ticket?
Yes! Transfers available, email us for assistance.
Are there any one day passes?
No, but you may leave before the Festival is over if you choose to stay for less time. There is no re-entry if you do leave.
Is re-entry allowed?
To keep our community safe, re-entry is not allowed. If you must leave please inform our safety or medical team.
Are payment plans available?
Yes! ​You don’t have to let anything hold you back from joining us this year. With Afterpay payment plans, you can secure your spot at the festival and spread the cost out. Enjoy the freedom to budget and still experience all the art, music, and community that make this festival like Know Other Festival.
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Afterpay payment plans:
12 monthly payments
6 monthly payments
4 interest-free payments
How It Works: On the payment information box, click on Afterpay and follow the prompts.
ACCOMODATIONS
What are the accommodations?
Know Other Festival is a camping festival - bring your sense of adventure!
Tent camping, RV spaces with full hook-up, car/van camping, luxury yurts, glamping trailers and motel rooms are available. ​
Parking passes are required with tent camping, yurt, trailers and motel rooms.
What amenities are provided onsite?
Our new home is a camp ground. Basic amenities include:
Drinking water
Bathrooms
Hot water showers
Pool
Do I need to bring bedding?
It depends on the accommodations you booked. Amenities for each type of accommodation are listed in our ticketing platform at the time of purchase.
ACCESSIBILITY
What are your access options?
We have a mobility cart, ASL & PTASL interpreters. Our ticket system will prompt you to
list your access needs; following that, our Accessibility Director will reach out to you. Feel
free to reach out to them via email here.
Do you have ASL Interpreters?
Yes, we have a fabulous team of interpreters! Our Accessibility Director will work with you to make sure your needs are met. Feel free to reach out to them directly via email here.
Can I bring my service animal?
Animals are not allowed on site, as we are in open campground, and can attract
unwanted critters. However, if a service animal is required for accessibility needs, please reach out via email here.
PLANNING FOR THE FEST
Where is the venue located and what is the weather like?
The venue is located in the city of Jacumba Hot Springs, California. The venue address will be sent via email.
In late April, Jacumba Hot Springs enjoys warm, sunny days with average highs near 79°F (26°C) and cooler evenings around 49°F (10°C). Rain is rare, but you’ll want a jacket for the nighttime. It can get very windy at certain times so make sure your tents are staked in the ground.
What is the closest major airport?
San Diego International
When can I arrive?
Gates will be open on Thursday, April 23, 2026, from 9 am to 6 pm PST.
Do not arrive past 6 pm PST.
Festivities conclude on Sunday, April 26, 2026. Everyone must exit the premises by 5 pm PST.
Can I camp near my friends?
Multiple cars wishing to camp in sites next to each other must arrive at the same time.
Please plan on meeting up prior to driving into camping, together. This applies to all
camping types (including tent camping).
If you don’t check-in together, you likely won’t be able to camp next to each other. There is
no saving spots.
It's essential your entire group drives into the check in area together to guarantee placement together.
Camping staff will try their best to accommodate directing your group to an appropriate
location. Let them know how many cars (or tents) are part of your group.
How do I get around the festival grounds?
Bikes, e-bikes and scooters are the easiest way to get around the festival grounds. For safety, e-bikes and scooters must be kept to a maximum speed of 5 mph. Have fun, decorate them, make them gay!
Can I bring a grill?
No open flame grills or stoves, yet you are allowed to bring portable stoves that do not
have open flames. Here is an example of a griddle that is approved.
What’s the food setup like on-site?
Attendees are welcome to bring their own food. Food vendors will be on-site throughout the weekend offering a variety of meals and snacks.
Is there ice available for purchase?
Yes, the festival bars will have ice for purchase. You can bring an ice chest
or cooler and refill it with ice for food storage.
Is there firewood on site?
Yes, firewood will be available at the festival firepits.
Is there wifi service on site?
There is no wifi or cell service. Use this time to unplug, relax, and connect with your community.
Can I leave the festival and return later?
To keep our community safe, re-entry is not allowed. If you must leave please inform our safety or medical team.
Can I bring my kids?
Know Other Festival is 21+ and contains adult programming.
Is it better to go with a group or fly solo?
Whether coming with a group or rolling solo, you will find community at Know Other Festival. Our workshops and activities prompt conversation and connection.
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Previous fest goers unanimously say that the environment is friendly and safe. It is easy to
make friends and connect with other attendees.
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Know Other Festival is a great place to bring a group to reconnect and explore
wellness together.
​What does “Leave No Trace” mean at Know Other Festival?
It means honoring the land and community by packing out what you bring in. Please take your garbage with you or use the dumpsters located throughout the venue. Don’t leave trash at your campsite, stages, or common areas, this space is our shared sanctuary. Keeping it clean ensures we can return year after year.
Additional questions?
Email Us at hello@knowotherfestival.com
REFUND pOLICY fOR KNOW OTHER FESTIVAL
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Thank you for purchasing tickets to the Know Other Festival. Please review our refund policy below:
1. Refunds: All ticket purchases are final, and we do not offer refunds under any circumstances.
2. Ticket Transfers: Attendees have the option to transfer their tickets to another individual if they are unable to attend the festival. Ticket transfers must be arranged directly between the original ticket holder and the new attendee. Know Other Festival is not responsible for facilitating ticket transfers.
3. Ticket Reselling: Attendees are permitted to resell their tickets at face value or less if they are unable to attend the festival.
Know Other Festival does not endorse or facilitate ticket resale, and we are not responsible for any transactions made between individuals.
4. Transfer Deadline: Ticket transfers must be completed before the start of the festival. Transfers must be requested no later than April 16, 2026. Once the festival has commenced, tickets cannot be transferred to another individual.
5. Fraudulent Activity: Any attempts to fraudulently obtain refunds or engage in unauthorized ticket transfers will result in immediate cancellation of tickets and potential legal action.
By purchasing tickets to the Know Other Festival, you agree to abide by the terms outlined in this refund policy.
For any further inquiries or assistance regarding ticket transfers, please contact our customer support email here
Thank you for your understanding and support of Know Other Festival. We look forward to seeing you at the event!