TICKETING
What is the Known Alumni program?
Here's to the loyal - Know Other Festival fam! Known Alumni receive exclusive offers and access to presale tickets before they go on sale to the general public. The best part? Alumni are automatically Known--- no registration required!
Can I refund my ticket?
Refunds are not available. Transfers available, email us for assistance.
Can I resell or transfer my ticket?
Yes! Transfers available, email us for assistance.
Are there any one day passes?
No, but you may leave before the Festival is over if you choose to stay for less time. There is no re-entry if you do leave.
Are payment plans available?
Yes!
​
You don’t have to let anything hold you back from joining us this year. With our payment plans, you can secure your spot at the festival and spread the cost out. Enjoy the freedom to budget and still experience all the art, music, and community that make this festival like Know Other Festival.
How It Works:
Choose the payment plan that suits you best, we’ve got a couple of options:
Klarna
4 equal payments
Bi-weekly
Interest free
Affirm
Multiple payment options (3, 6, 12 month plans)
Interest may apply
accommodations
What are the accommodations? Do you have lodging?
Know Other Festival is a camping festival - bring your sense of adventure!
Tent camping, RV spaces with full hook-up, Car/Van camping and luxury Yurts are available. ​
All tent camping requires a parking pass. ​
What amenities are provided onsite?
Our new home is a camp ground. Basic amenities include:
-
Drinking water
-
Handwashing stations
-
Bathrooms
-
Pool
-
Trading post and general store
-
Hot water showers!
ACCESSIBILITY
What are your access options?
We have a mobility cart, ASL & PTASL interpreters. Our ticket system will prompt you to list your access needs; following that, our Accessibility Director will reach out to you. Feel free to reach out to them via email here.
Do you have ASL Interpreters?
Yes, we have a fabulous team of interpreters! Your ticket registration will prompt you to
mention if you need ASL access. If so, our Accessibility Director will reach out to you. Feel free to reach out to them directly email here.
Can I bring my service animal?
Animals are not allowed on site, as we are in open campground, and can attract unwanted critters. However, if a service animal is required for accessibility needs, please reach out to email here.
PLANNING FOR THE FEST
Where is the venue located?
-
Jacumba Hot Springs, California
Can I camp near my friends?
-
Multiple cars wishing to camp in sites next to each other must arrive at the same time. Please plan on meeting up prior to driving into camping, together. This applies to all camping types (including tent camping).
-
If you don’t check-in together, you likely won’t be able to camp next to each other. There is no saving spots.
-
It's essential your entire group drives into the check in area together to guarantee placement together.
-
Camping staff will try their best to accommodate directing your group to an appropriate location. Let them know how many cars (or tents) are part of your group.
What are the closest major airports?
-
San Diego International
When can I arrive?
-
Gates will be open on Thursday, May 8, 2025, from 11 am to 6 pm PST. Do not arrive past 6 pm PST.
-
Festivities conclude on Sunday, May 11, 2025. Everyone must exit the premises by 4 pm PST.
Is there ice available for purchase?
-
Yes, the festival bars will have ice for purchase. You are welcome to bring an ice chest or cooler and refill it with ice for food storage.
Can I bring a grill?
-
No open flame grills or stoves, yet you are allowed to bring portable stoves that do not have open flames. Here is an example of a griddle that is approved.
Is there firewood on site?
-
Yes, firewood will be available for purchase at the festival.
Is there wifi service on site?
-
There is no wifi or cell service. Use this time to unplug, relax, and connect with your community.
Can I leave the festival and return later?
-
There are no festival "ins and outs"- if you leave, you will not be allowed to re-enter.
Can I bring my kids?
-
Know Other Festival is 21+ and contains adult programming.
Is it better to go with a group or fly solo?
-
Whether coming with a group or rolling solo, you will find community at Know Other Festival. Our workshops and activities prompt conversation and connection.
-
Previous fest goers unanimously say that the environment is friendly and safe. It is easy to make friends and connect with other attendees.
-
Know Other Festival is a great place to bring a group to reconnect and explore wellness together.
Additional questions?
REFUND pOLICY fOR KNOW OTHER FESTIVAL
​
Thank you for purchasing tickets to the Know Other Festival. Please review our refund policy below:
1. Refunds: All ticket purchases are final, and we do not offer refunds under any circumstances.
2. Ticket Transfers: Attendees have the option to transfer their tickets to another individual if they are unable to attend the festival. Ticket transfers must be arranged directly between the original ticket holder and the new attendee. Know Other Festival is not responsible for facilitating ticket transfers.
3. Ticket Reselling: Attendees are permitted to resell their tickets at face value or less if they are unable to attend the festival.
Know Other Festival does not endorse or facilitate ticket resale, and we are not responsible for any transactions made between individuals.
4. Transfer Deadline: Ticket transfers must be completed before the start of the festival. Transfers must be requested no later than May 1, 2025. Once the festival has commenced, tickets cannot be transferred to another individual.
5. Fraudulent Activity: Any attempts to fraudulently obtain refunds or engage in unauthorized ticket transfers will result in immediate cancellation of tickets and potential legal action.
By purchasing tickets to the Know Other Festival, you agree to abide by the terms outlined in this refund policy.
For any further inquiries or assistance regarding ticket transfers, please contact our customer support email here
Thank you for your understanding and support of Know Other Festival. We look forward to seeing you at the event!